Pencarian Koleksi Digital

Hasil Pencarian Ditemukan 2 koleksi (Hal. 1/1)

• Principles of Total Quality

  Book oleh Vincent K. Omachonu, Ph.D. and Joel E. Ross, Ph.D., 1 file

  At a time when the United States faces tremendous pressure from global competition, and the voices of external customers are growing louder and stronger, the quest for quality has…
• Total Quality Management and Operational Excellence

  Book oleh John S. Oakland, 1 file

  This book is about how to manage in a total quality way through the excellent operation. It is structured in the main around four parts of what has become known as the ”˜Oakland mo…