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Observing the User Experience
Penulis: Elizabeth Goodman Mike Kuniavsky Andrea Moed •
Identifier: --elizabethg-1386
This book is divided into three major sections. The first section (Chapters 1 through 4)describes why end user research is good, how business tensions tug at the user experience, and presents a philosophy for creating useful, desirable, usable, and successful products. It also contains a short chapter on a technique that will teach you in 15 minutes everything you need to know to start doing usability research tomorrow.